Department Secretary: Shani Tzarfati-Demri
Tel: 03-5391227
Email: sherut@ye-mo.org.il
The Resident Services Department implements the Municipality’s vision of putting residents first, with the goal of providing an excellent service experience. The department acts as a bridge between the residents and the professional units of the municipality, managing service processes and instilling efficient and high-quality work standards, while developing innovative and creative tools to provide professional, high quality, transparent and reliable services to the city’s residents.
In addition, the department is responsible for establishing connections with communities, organizations and companies operating in the city, and utilizing them to create joint ventures with the Yehud-Monosson Municipality for the benefit and welfare of the residents.
The department conducts processes of control, evaluation, measurement and continuous improvement through municipal reports and surveys.
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